Refund policy

Your satisfaction is important to us. Due to the nature of our professional beauty products and hygiene standards, we have the following return policy in place.

Returns

We accept returns within 14 days of delivery for eligible items.

To qualify for a return, products must:

• Be unused and unopened.
• Be in their original, sealed packaging.
• Be in the same condition in which they were received.
• Include all original components and accessories (if applicable).

For the safety of our customers, we cannot accept returns on any opened, used, or tampered with products.

Non Returnable Items

The following items are not eligible for return:

• Opened or used products.
• Products with broken or removed seals.
• Products not in their original packaging.
• Digital products, including online courses and downloadable materials.
• Gift cards

Damaged or Incorrect Orders

Please inspect your order upon arrival.

If you receive a damaged, defective, or incorrect item, contact us within 72 hours of delivery at contact@lashedbyanali.com Please include your order number and photos of the item so we can evaluate the issue and provide a resolution.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error (such as receiving the wrong or damaged item).

We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

Refunds

Once your return is received and inspected, you will be notified of the approval or denial of your refund.

If approved, your refund will be issued to your original payment method. Please allow several business days for your financial institution to process the refund.

Questions?

If you have any questions regarding your order or our return policy, please contact us at:

Lashed By Anali

Email: contact@lashedbyanali.com